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Get in Touch
Whether you have spotted an error in one of our articles, have a question about planning an onsen trip, or want to suggest a destination for coverage, we would like to hear from you.
Please use the form below to reach our editorial team. We aim to respond within 3 business days.
What We Can Help With
- Corrections and updates. If a price, schedule, or policy has changed since we published an article, let us know and we will update it promptly.
- Editorial inquiries. Questions about our coverage, requests for interviews, or media collaboration.
- Reader questions. While we cannot plan individual itineraries, we are happy to point you toward the right article or resource.
What We Cannot Help With
- Booking reservations. We are an editorial publication, not a booking service. For reservations, please contact the onsen facility or ryokan directly.
- Visa and immigration questions. Please consult your country’s embassy or consulate in Japan.
- Medical advice about onsen therapy. We provide general information about toji traditions, but specific medical questions should be directed to a qualified healthcare provider.
THE Onsen Times — The Quiet Side of Japan’s Hot Springs.